• Who we are
    • Our group at a glance
    • Our values and code of ethics
    • Reasons to choose us
    • Our leadership
    • Our subsidiaries

    Stanbic IBTC is a financial institution that offers banking and financial services to individuals, businesses, institutions and corporations in Nigeria and abroad.

    Find out about:

    • Our financial results
    • Our strategy and vision
    • Our global presence
    Contact us
    LOCAL 0700 909 909 909

    INTERNATIONAL +234 700 909 909 909

    All our products and services are based on a set of values that uphold the empowerment of our customers. Both internally, and in daily engagement with the our clients we foster transparency, innovation, accountability and superior service.

    Contact us
    LOCAL 0700 909 909 909

    INTERNATIONAL +234 700 909 909 909

    Why should you choose us as your financial services partner?

    For you, the answer to this question may be the final piece to closing an important deal or with simply starting a business relationship that helps move you forward. We are happy to give you 5 simple reasons:

    • Your transactional needs are covered
    • Your borrowing needs are swiftly met
    • Savings and investments are our forte
    • Our assurance services will make you feel secure
    • Big businesses trust us
    Contact us
    LOCAL 0700 909 909 909

    INTERNATIONAL +234 700 909 909 909

    Stanbic IBTC is not an abstract legal entity. We are our people.

    Find out about:

    • Our Board of Directors
    Contact us
    LOCAL 0700 909 909 909

    INTERNATIONAL +234 700 909 909 909

    We aim to offer universal banking capabilities to individuals, small-to medium-sized businesses, corporates, financial institutions and internationals.

    Find out about  our subsidiaries.

    Contact us
    LOCAL 0700 909 909 909

    INTERNATIONAL +234 700 909 909 909
  • Why we matter
    • Our sponsorships
    • Our achievements

    Our sponsorship initiatives promote community upliftment through the support of sporting, art and music events, teams, festivals and clinics. We strive to nurture growing talents and to aid local communities to grow in their chosen fields.

    Contact us
    LOCAL 0700 909 909 909

    INTERNATIONAL +234 700 909 909 909

    We are proud to be a part of what’s happening in Nigeria. By fostering growth opportunities on the continent, we believe that hands across borders will continue to strengthen business in Nigeria.

    Contact us
    LOCAL 0700 909 909 909

    INTERNATIONAL +234 700 909 909 909
  • What we do
    • Our business

    We are a universal bank and full- service financial group offering transactional banking, saving, borrowing, lending, investment, insurance, risk management, wealth management and advisory services.

    • Personal and Business Banking
    • Corporate and Investment Banking
    • Wealth
    Contact us
    LOCAL 0700 909 909 909

    INTERNATIONAL +234 700 909 909 909
  • What's happening
    • Newsroom

    Get local and international financial report, analysis, commentary, banking news and all the stories you want to know. We will also help you keep up with the latest news from Stanbic IBTC offices across Nigeria.

    Contact us
    LOCAL 0700 909 909 909

    INTERNATIONAL +234 700 909 909 909
Nigeria
Sign in
Stanbic IBTC Holdings
Who we are
Who we are
Our group at a glance
Our values and code of ethics
Reasons to choose us
Our leadership
Our subsidiaries
Why we matter
Why we matter
Bank
Wealth
Bank News 31 March 2020

Stanbic IBTC Bank Offers Customer Relief Initiatives

Stanbic IBTC Bank PLC, a subsidiary of Stanbic IBTC Holdings PLC, has introduced customer relief initiatives aimed at reducing the unease felt by its customers as a result of the Covid-19 global pandemic. The movements of individuals had to be curtailed to discourage physical contact between people as a way of containing the spread of the virus.

Stanbic IBTC Bank PLC has also announced the closure of some of its branches, to safeguard the lives of its customers and employees. Branches that are operational can be found on the bank’s website www.stanbicibtc.com. The bank has also encouraged its customers to make use of its digital banking platforms for transactions during this period.

 The management of the bank has introduced further relief measures for its customers beginning from April 1, 2020:

  •  Full Waiver of Merchant Settlement Charge (MSC) for two weeks for all merchants who accept payments using Stanbic IBTC Bank Point of Sale (POS) terminal for two weeks
  • Full waiver of Current Account Maintenance (CAM) fees and interbank transfer charges for one month for customer who reactivate their Dormant or inactive accounts
  •  Waiver of transfer charges on the first five Interbank transfers they effect within the month of April 2020 for other customers with active accounts.

Speaking on the customer relief initiative, Mr. Yinka Sanni, Chief Executive, Stanbic IBTC Holdings PLC said the measure was aimed at ameliorating the pains of the customers while also preventing the spread of Covid-19. He said: “As a responsible financial institution, we are not unaware of the effect of Covid-19, especially on our staff and customers. The decision by the bank to set aside the Merchant Settlement Charge for two weeks for those who use Stanbic IBTC POS terminals, waive current account maintenance fees and free interbank transfers for inactive/ dormant account holders and zero interbank transfer charges for the first five transactions for all other customers within the month of April; is our way of easing the pains and discomfort they are going through during this period.”